Return and Refund Policy

Return & Refund Policy – Wear50

At Wear50, we want you to feel confident about your purchase. Our Return and Refund Policy is designed to keep returns clear, fair, and straightforward.

Returns

Eligibility for Returns

  • Items must be returned within 30 days of the delivery date.

  • Products must be unused, unwashed, and in their original packaging with all tags attached.

  • Certain items, including custom products, perishable goods, and sale items, may not be eligible for return. Please check individual product descriptions for details.

Return Process

To initiate a return, please contact our customer support team at info@wear50.com and include:

  • Your order number

  • The reason for the return

We will provide return authorization details and instructions.

Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged or defective.

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

  • In some cases, items may need to be returned to our international warehouse. If so, return shipping costs remain the customer’s responsibility unless the item was damaged or defective.

  • Once received, all returned items are inspected and you will be notified of approval or rejection.

Return & Refund Timeline

  • Return window: 30 days

  • Refund processing: Up to 10 business days

  • Restocking fee: None

  • Return method: By mail

  • Return label: Included in the package

  • Currency: USD

Refunds

Refund Processing

Approved refunds are processed within 10 business days (Monday–Friday) and issued to the original payment method. Processing time may vary depending on your payment provider.

Partial Refunds

Partial refunds may be granted if:

  • The item is returned in a condition other than original

  • The item is damaged or missing parts not due to our error

Non-Refundable Items

  • Shipping costs

  • Gift cards

  • Final sale items

Late or Missing Refunds

If you have not received your refund:

  1. Check your bank account.

  2. Contact your credit card company, as processing times may vary.

If the issue persists, please contact us at info@wear50.com.

Exchanges

We replace items only if they are defective or damaged.
For exchanges of the same product, please contact us at info@wear50.com.

Contact Us

If you have any questions regarding returns or refunds, please contact:

Email: info@wear50.com